The Smart Medium Diffuser combines the elegance of a classic design with modern smart features, making it perfect for medium-sized rooms like living rooms, offices, or lounges.
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🔹 Key Features:
• ✅ Medium Capacity – Typically 500ml oil reservoir for longer fragrance duration
• ✅ Smart Controls – Adjustable mist intensity and timer settings (manual buttons or simple smart features, depending on model)
• ✅ Cold Air Diffusion Technology – Pure essential oil diffusion without heat or water
• ✅ Quiet Operation – Suitable for work and relaxation environments
• ✅ Classic Design – Elegant and timeless look that complements any decor
Refund Policy
AtAura Acoustics, customer satisfaction is our top priority. If you're not completely happy with your purchase, we offer a13-day return policyon all eligible products.
Eligibility for Returns
You may return your item within10 calendar daysof receiving your order, provided the item is:
Unused and in original condition
Complete with all accessories and packaging
Not purchased on sale or clearance
Items Not Eligible for Return
Returns willnotbe accepted for:
Products that show signs of use, wear, or damage
Items missing original accessories or packaging
Discounted or clearance items
How to Return a Product
To initiate a return, please follow these steps:
Contact usatHelp@auraacoustic.shop within 7 days of delivery
Provide yourorder numberand thereasonfor the return
We will send you areturn shipping labeland instructions
Pack the item securely and ship it back using the label provided
Once we receive the item and inspect it, we will issue your refund within
5 business days
Refund Method
Refunds will be issued to theoriginal payment methodused at checkout:
Credit/Debit Card– Refunds will be credited back to your card
Local UAE Bank Transfer– Refunds will be processed to your provided account
Cash on Delivery (if applicable)– Refunds will be issued via bank transfer after product return and verification
Need Help?
If you have any questions or concerns about returns or refunds, don’t hesitate to contact us at: 📧Help@auraacoustic.shop
Thank you for shopping with Aura Acoustics
Shipping & Delivery
Thank you for shopping withAura Acoustics. We are committed to delivering a seamless and fast shopping experience for every customer across theUnited Arab Emirates. Please review our shipping policy below for details on how we process and deliver your orders.
Order Processing Time
All orders are processed within1 business dayafter payment confirmation. Please note: Orders placed on weekends or UAE public holidays may be processed the next business day.
Delivery Timeframe
We offerexpress delivery within 24 hoursanywhere in the UAE. Our logistics partners ensure reliable and timely delivery right to your doorstep.
Shipping Method
We use trusted local courier services to deliver all orders. Once your order has been dispatched, you will receive aconfirmation message with tracking detailsso you can monitor your delivery in real time.
Shipping Coverage
Currently, we shipwithin the United Arab Emirates only. If you’re located outside the UAE and are interested in placing an order, feel free to contact us atHelp@auraacoustic.shop to discuss possible arrangements.
Shipping Costs
Enjoyfree shipping on all ordersacross the UAE — no hidden charges, no surprises.
Tracking Your Order
As soon as your order ships, you will receive a notification with yourtracking number. You can use this to track your package and get live updates on its delivery status.
Shipping Address Accuracy
Please ensure that your shipping address is correct and complete at checkout.Aura Acoustics is not responsiblefor delays or failed deliveries due to inaccurate or incomplete address details. For any updates or corrections, contact us immediately.
Order Confirmation
A confirmation email will be sent to you shortly after your order is placed. If you do not receive it within a few minutes, please check yourspam/junk folderor contact us atHelp@auraacoustic.shop.
Need Help?
For any questions or concerns regarding your order or shipping, our support team is here to help: 📧Help@auraacoustic.shop
Thank you for choosing Aura Acoustics, Fast Delivery. Premium Sound. Pure Experience.
Have a question?
Ultra Quiet Performance — Peaceful Ambience
Low noise operation
Quiet Operation – Suitable for work and relaxation
Nano-tech: Transforms essential oils into a fine mist
We offer expert consultation for choosing the right scents, provide detailed free Installation support for our products, and assist with maintenance to ensure their longevity. Our products come with a one-year warranty that covers manufacturing defects, complemented by an easy and efficient claims process for your convenience.
We use nano-technology to create vibrations that turn water and essential oils into a fine mist, dispersing the aroma into the air without using heat.
Regular cleaning is essential. Empty any leftover water, clean the tank with a mild soap, and wipe the ultrasonic plate with a soft cloth to remove oil residue. Dry thoroughly before reuse.
Only Aura Acoustic brand's aroma oils are supported for optimal performance and to prevent clogging. Avoid using other oils.
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